If you're facing the issue where ExpressVPN can't cancel subscription, you're not alone. Many users experience technical or account-related hurdles when trying to end their VPN subscription. Whether it's a billing glitch, app store conflict, or confusion with auto-renewal settings — this guide will help you understand what’s going wrong and how to fix it step-by-step.
Several reasons may prevent you from canceling ExpressVPN:
If you see an error or don’t find the option, the issue may be that your subscription was purchased through an external app store like Apple or Google.
If your ExpressVPN plan was purchased through the App Store or Play Store, follow the cancellation method based on your device:
If the regular cancellation methods fail or you're locked out of your account, use the Helpline to get direct support. The customer service team is available 24/7 to help resolve subscription issues and process manual cancellations if needed.
ExpressVPN offers a 30-day money-back guarantee. If you're within this window and can't cancel through standard steps, explain the situation to support via the Helpline. They can still approve your refund even if cancellation was delayed due to technical reasons.
Experiencing the ExpressVPN can't cancel subscription problem can be frustrating, but it's fixable. Whether the issue is with the platform you subscribed on or account access, follow the steps outlined here. If you're still stuck, click the Helpline button above to get quick assistance and ensure your subscription is properly canceled — and refunded if eligible.